Welcome to Matchmaking Monday! This is the weekly megathread where you can share your experiences, complaints, and feedback related to:
- Ranked & Unranked Matchmaking
- VAC, Hacking, and Cheating
- Prime, Trust Factor, and Trusted Mode
- Ranking
- Queuing and Lobbies
Feel free to discuss your matchmaking experience, rant or vent, discuss ideas & share feedback for improvement, and talk about your recent games.
What you should know
Keep in mind that there is a limited amount of information available about these systems and how they work to keep them effective. If you have questions, here are some resources to review:
Trust Factor
- Trust Factor Matchmaking FAQ (Steam Support Article)
- The Trust Factor: CS:GO Blog Post
- Everything About Trust Factor by u/awsmninja
- GDC Presentation by John McDonald (Valve)
- Do you Trust the Trust Factor? by u/3kliksphilip
Ranks
Bans
What you can do
Give Feedback:
- Posting feedback or complaints on the subreddit is not the best way to get the attention of the developers. If you have any specific feedback to give, you can email the CS2 Development team here: cs2team@valvesoftware.com
- They do read every email received, but are not able to reply to each one.
- If you're experiencing low-quality matches, it is always worth emailing them. They use these reports to help improve the system.
Report Cheaters:
- Report cheaters using the in-game report system by right-clicking their name on the scoreboard, and clicking "report". If the game is over, report their Steam Community profile.
- If you notice certain trends or have other feedback, you can email the developers using the email address above.
- To report a specific cheat, follow these steps to notify the VAC development team.
The guidelines
While we encourage discussion about these topics, as a reminder, the following are not allowed. Note this isn't an exhaustive list, and you should review the r/GlobalOffensive rules before commenting.
- Accusations towards any player related to cheating
- Posting profiles of alleged cheaters (if posting pictures of matches, redact any usernames)
- Posting any cheating gameplay footage
- Reporting cheats, linking to cheats/websites, or discussing cheats in technical detail
This weekly discussion thread does not change any of our existing submission rules – you're still allowed to discuss these topics elsewhere on the subreddit as usual, but we do remove a large number of them as they quickly become repetitive and the majority have little meaningful discussion. If you decide to make a separate post instead of utilizing this thread, we encourage you to focus on starting meaningful discussion or providing constructive criticism.